❓ Frequently Asked Questions
Everything you need to know about LeadHub
🚀 Getting Started
How do I start?
Simply create an account, upload your Excel or CSV file with leads, and receive your scored results via email within minutes.
What file formats do you accept?
We accept Excel (.xlsx, .xls) and CSV (.csv) files. Your file should contain at least company names or contact information for each lead.
How many leads can I upload?
During the free trial, you can upload up to 20 leads. Paid plans allow 100-500 leads per month depending on your tier.
📊 Lead Scoring
How does scoring work?
Our AI analyzes each lead across 85+ signals including website presence, email validity, social media presence, company funding, news mentions, and more. Each lead receives a score from 0-100.
What do the scores mean?
🔥 Hot (75-100): High priority leads with strong online presence - contact immediately.
📈 Warm (60-74): Good potential leads - nurture with follow-ups.
❄️ Cold (<60): Lower priority - long-term relationship building.
What data points do you check?
Website existence and SSL, email domain validity, phone format, LinkedIn/Twitter/Instagram presence, company funding, domain age, news mentions, industry classification, tech stack detection, and more.
💰 Pricing
How much does it cost?
We offer a free trial with 20 leads. Paid plans start at $49 for 100 leads or $149 for 500 leads.
Do I need a credit card for the free trial?
No! The free trial requires no credit card. You can upload up to 20 leads and see your results immediately.
What payment methods do you accept?
We accept all major credit cards through our secure payment processing.
🔒 Privacy & Security
What do you do with my leads?
Your lead data is used solely to provide the scoring service. We never sell, share, or use your leads for any other purpose.
Is my data secure?
Yes. We use industry-standard encryption, secure cloud infrastructure, and strict access controls to protect your data.
Can I delete my account and data?
Absolutely. Contact us anytime and we'll delete your account and all associated data within 30 days.
💬 Support
How do I contact support?
Email us anytime at leadhub.service@gmail.com
How fast do you respond?
We typically respond within 24 hours, often much faster during business hours.
Still have questions?
Contact Support